Nike Careers – Nike Operations/Back of House Coach

Job Description:

As our Operations Coach your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.

Job Responsibilities:

• A Bachelor’s Degree and 3 years retail experience (including a proven track record in retail operations), or 4 years retail experience in lieu of a degree
• Managing all daily activities with the operational and back of house areas of the store, including cash office, H&S policy and procedures, stock flow and loss prevention, product management, scheduling and planning
• Lead, coach drive and inspire associates within a designated area
• Identify issues and opportunities based on selling and customer feedback
• Ability to communicate in English
• Assist the Store Manager in delivering a premium consumer and employee experience
• Ability to work weekends, evenings and holidays as needed
• Demonstrable experience in retail management, including experience in coaching and developing people
• A minimum of 1 years management experience
• Ability to use retail business systems and Microsoft Office

Job Details:

Company: Nike

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here

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