Job Description: The successful applicant for this role will provide courteous, prompt and accurate front-line service to internal and external customers on all aspects of council activities, including development applications, resident parking, rates, community information and rubbish collections, and contribute to the development and provision of online customer service. Cash handling and balancing is an important aspect of the role. Qualification & Experience: Experience/ability to undertake cash handling and end of day reconciliation procedures Demonstrated experience in providing quality customer service both face to face and in a call-centre Demonstrated effective interpersonal and communication skills and ability to assess clients’ needs Conflict resolution skills Ability to work both independently and as part of a team Demonstrated knowledge and experience in updating computerised databases and registers as well as working in a Microsoft application environment (Word, Excel, Outlook) Job Details: Company: North Sydney Council Vacancy Type: Full Time Job Location: Sydney, New South Wales, AU Application Deadline: N/A Apply Here careers-trivia.com
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