Northern Beaches Council Jobs – Customer Service Officer

Job Description:

The role is responsible for collecting entrance/booking fees and perform reception duties whilst providing a safe, enjoyable, and friendly facility for all patrons visiting the venue.The Customer Service Officer is also required to place a particular emphasis is to be placed on safety, risk management and minimising Council’s liability by ensuring rules and regulations are adhered to by users of the facility.

Job Responsibilities:

• Ensuring that a consistently high level of cleanliness and hygiene is maintained throughout the facilities at all times by carrying out all necessary cleaning during operational hours and the management of contract cleaners after hours
• Ensure the day to day operations of the Swim Centre are carried out according to the Venue Operations Manual and Practice Note 15 by assisting management and other staff as required
• Providing high quality customer service by performing general cashiering, answering enquiries and directing patrons as required
• Responsible for accurately receiving and balancing all monies regarding pool entry and bookings
• Responsible for the ingress and egress of all patrons visiting the centre.

Job Details:

Company: Northern Beaches Council

Vacancy Type:  Full Time

Job Location:  Sydney, New South Wales, AU

Application Deadline: N/A

Apply Here

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