Thursday , May 30 2024

Parramatta Council Jobs – Host and Guide

Website Parramatta Council

Job Description:

By delivering customer focused visitor programs and services that attract and engage visitors  and locals to of the City of Parramatta.

On a daily basis you will

Job Responsibilities:

  • Maintain and share your depth knowledge of Parramatta’s visitor experience offer, cultural and natural heritage, as well as general regional visitor information.
  • Participate as a team member of the Cultural Heritage & Tourism team and work cross-functionally to contribute to Council, as required.
  • Ensure to take reasonable care of the health and safety of yourself, staff, visitors, contractors, and volunteers whilst at work, and cooperate with Council to comply with WHS legislative obligations.
  • Ensure EEO, the principles for a culturally diverse society, and Council policies are always complied with.
  • Contribute to improved customer service and organisational effectiveness, by acting ethically, honestly and with fairness.

Job Requirements:

  • Excellent communication and interpersonal skills to provide high quality visitor experiences and customer service including excellent oral English language skills.
  • Sound problem-solving skills and ability to prioritise visitor needs and tasks.
  • Ability to work alone and as part of a multi-disciplinary team.
  • Working With Children’s Check and First Aid Certificate required

Qualification & Experience:

  • Tertiary qualification (Certificate III and above) in Tourism, Guiding or Interpretation or related industry or demonstrated equivalent industry experience.
  •  Experience in interpretation and/or delivery of tour product
  • Experience working in interpretation and informal learning environments e.g. tour guiding, tourism attraction, visitor or interpretation centre or visitor services operations.
  • Experience in working with children.

Job Details:

Company: Parramatta Council

Vacancy Type:  Full Time

Job Location:  Parramatta, Sydney, Australian

Application Deadline: N/A

Apply Here