Job Description: The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, Guest service and people. The shift coordinator helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence. Job Responsibilities: Conduct table visits Fix bottle necks, call chicken drops, and monitor speed of service Actively participates in team huddles offering ideas that will help the team and restaurant Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings Positioning team members on a shift and consistently thanking the team Coaches, trains, and develops team members around processes and procedures at each station including LTOs Ensures brand standards are met Job Requirements: Must be at least eighteen (18) years of age Available to work evenings, weekends and holidays Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant High School Diploma or GED required, 2 years of college preferred Job Details: Company: Popeyes Louisiana Kitchen, Inc Vacancy Type: Full Time Job Location: Hagerstown, MD, US Application Deadline: N/A Apply Here careers-trivia.com