PCC Jobs – Parking Permit Assistant

Job Description:

At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.

Job Responsibilities:

Working in the Parking Team and reporting to the Parking Office Supervisor, you will be responsible for the processing and issuing of all types of Parking Permits; taking payments and answering customer queries on permits through all types of communication channels, for example email and telephone. You will ensure prompt and efficient processing of all requests for permits, car park season tickets and parking dispensation. You will be responsible for issuing of residents parking permits in accordance with agreed eligibility criteria and assist with applying where required. You will liaise with residents and businesses of Portsmouth over the telephone and email/postal communication with regard to permit enquiries. You will be dealing with customer enquiries, including providing information and advice on parking permit matters for both residents and visitors.

Job Requirements:

You will need to have relevant experience in a similar admin role and a working knowledge of Microsoft applications and good general IT skills. You will need to have an eye for detail is essential for this post. You should have a customer focused approach to work, good communication skills both written and verbal. You should demonstrate your ability to undergo training as necessary and show the ability to learn quickly. You will need to have good interpersonal communication skills, the ability to build good relationships and have a positive influence on colleagues. You should demonstrate the ability to work in and encourage a culture of improvement and co-operation among team members. You will have the ability to work and manage under pressure and meet deadlines as appropriate.

Job Details:

Company: Portsmouth City Council

Vacancy Type:  Full Time

Job Location: Brighton, GB

Application Deadline: N/A

Apply Here

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