Tuesday , April 16 2024

Qatar Airways Jobs – Senior Airport Services Agent

Website Qatar Airways

Job Description:

The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent manner.

Job Responsibilities:

  • Assist passengers in regards to entry requirements, visas, residence permits etc.
  • Assist duty officer to handle company material and records.
  • Liaison with GHA for quick processing of hotel and transfer passengers.
  • Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.
  • Work with GHA and ensure smooth passenger handling.
  • Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger.
  • Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.
  • Ensure passengers are assisted smoothly through airport facilities.
  • Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.

Job Requirements:

  • High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
  • Ability to work shifts is essential
  • Job related experience in customer service and at least 1 of year experience in Airport Operations of a leading airline.
  • You must also have the right to live and work in the US to be considered for this role
  • DCS experience and knowledge of ticketing is an advantage for this job
  • Very good knowledge of Amadeus is strongly preferred.

Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

Apply Here