Wednesday , April 17 2024

Jobs in Qatar Airways – Airport Services Agent

Website Qatar Airways

Job Description:

You will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.  You will ensure a quality service and adherence to safety policies and security standards.

Job Responsibilities:

  • Organizing check-in counters and coordinating documentation issues
  • Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
  • Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
  • Ensuring passengers are assisted smoothly through airport facilities
  • Assisting the Duty Officer in handling company materials and records
  • Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
  • Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
  • Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained

Job Requirements:

  • Ability to work shifts is essential
  • High level of computer literacy
  • Excellent customer focus and service delivery.
  • High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
  • Good interpersonal skills and strong team orientation

Job Details:

Company: Qatar Airways

Vacancy Type: Full Time

Job Location: Buffalo, NY, US

Application Deadline: N/A

Apply Here

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