Job Description: At Regions, the Fraud Customer Service Representative responds to customer's inquiries or complaints regarding Fraud Operations products or services. Job Responsibilities: Informs customers of standard procedures or resolution of problem Follows up, either verbally or in writing, to ensure customer satisfaction Coordinates problem resolution with appropriate departments May make periodic calls to existing customers to determine satisfaction with the company, products, and services Works with either close supervision or under clearly defined procedures Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies Job Requirements: Good verbal and written communication skills High School Diploma or GED Ability to work in a fast-paced environment One (1) month of customer service or related experience Basic computer skills Excellent customer service skills Job Details: Company: Regions Bank Vacancy Type: Full Time Job Location: Birmingham, AL, US Application Deadline: N/A Apply Here careers-trivia.com
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