Wednesday , April 17 2024

Regions Bank Job Openings – Financial Relationship Specialist

Website Regions Bank

Job Description:

At Regions, the Financial Relationship Specialist is responsible for providing an exceptional customer experience and contribute to improving the financial wellness of our customers. This position offers an exciting opportunity for candidates with prior Teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development and upward mobility.

Job Responsibilities:

  • Achieves required levels of outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs
  • Provides a consistent optimal customer experience, primarily handling customers’ transactional needs, including but not limited to performing teller activities such as deposits, withdrawals, payments, and balancing
  • Refers customers to an internal team of experts when more complex financial goals and needs are recognized
  • Works to create and establish relationships with customers, remaining well-informed about the customer’s relationship with the bank
  • Answers customer inquiries regarding products and services, fulfills basic servicing requests, and opens basic Consumer products such as checking and savings accounts
  • Ensures safe and sound banking practices, including adherence to all applicable laws and regulations
  • Educates customers on standard consumer products, emerging bank technology and digital solutions such as mobile, online, and automated teller machine (ATM) offerings, all designed to make banking easier
  • Assists branch and fellow team members with achieving goals by assisting with basic tasks to aid in customer problem resolution

Job Requirements:

  • Two (2) years prior cash handling or Teller experience
  • High School Diploma or GED
  • Ability to assist customers with digital banking offerings
  • One (1) year prior banking, sales, and/or customer service experience
  • Ability to work on Saturday as needed
  • Strong customer focus
  • Ability to handle multiple priorities simultaneously

Job Details:

Company: Regions Bank

Vacancy Type: Full Time

Job Location: Huntsville, AL, US

Application Deadline: N/A

Apply Here