Wednesday , April 17 2024

Republic Services Careers – Operations Supervisor

Website Republic Services

Job Description:

Within a division, the Operations Supervisor – Hauling Operations is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off (industrial) and/or container delivery and pick up) in a geographically dispersed area. The Operations Supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement.

Job Responsibilities:

  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
  • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
  • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
  • Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
  • Work with the sales team to identify and eliminate any unsafe conditions on new route or for new customers.
  • Interact with customers to solve and rectify any issues and improve the overall customer experience.
  • Work to remove unsafe conditions or situations from drivers’ routes.

Job Requirements:

  • Is collaborative; builds and works with teams.
  • Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
  • Creative thinker who challenges conventional solutions.
  • Able to direct large staff.
  • Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams
  • Demonstrates and promotes ethical behavior.
  • Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.

Qualification & Experience:

  • High school diploma or G.E.D.
  • Bachelor’s degree in a business related field.
  • 1 year of lead or supervisory experience.

Job Details:

Company: Republic Services

Vacancy Type: Full Time

Job Location: San Francisco, CA, US

Application Deadline: N/A

Apply Here