Rotana Careers – Food & Beverage

Job Description

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities

Job Responsibilities

• Report cleanliness and maintenance issues to the immediate supervisor
• Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc
• Flexible to work in other areas when required by the immediate supervisor
• Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time
• Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
• Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request
• Ensure proper appearance and grooming while on duty
• Answer the Room Service telephones, if and when required
• Make himself / herself familiar with all relevant issues concerning the Room Service
• Perform tasks as per instructions from the immediate supervisor and as per duty schedule

Job Requirements

• The ideal candidate will be customer driven and a proactive individual with an outgoing and approachable character.
• You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike
• You should ideally have a degree / diploma in hospitality with preferable previous experiences in a similar role.
• Good English communication skills are essential. Computer Knowledge and additional language skills are an advantage.

Job Details

Company: Rotana Hotels

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

APPLY HERE

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