Monday , May 20 2024

Selfridges Jobs in London – Workforce Systems Administrator

Website Selfridges

Job Description:

To manage the embedding of the Reflexis WFM solution into Retail Operations, including data and process integrity, integration and system queries. To be the point of contact for the supplier, Reflexis, and ensure the WFM solution evolves through full go live in early 2021. This will be achieved through:

Job Responsibilities:

  • Point of contact for Selfridges IT for any system or data issues resulting in integration failures
  • Weekly resolution of time card issues
  • Monitor and manage the performance of the solution raising challenges to the project team and suppliers where appropriate
  • Resolve any system queries or defects arising from the use of Reflexis as raised by stakeholders such as WFM team, retail operations etc. using a robust Change Control process
  • Daily management of integration issues
  • Perform root cause analysis and ensure fixes are put in place for reoccurring issues

Job Requirements:

  • Able to organise own work and to take initiative
  • Excellent report development capability
  • Good communication/interpersonal skills, with the ability to influence decision making
  • Flexible and open to change
  • Proactive and good team player
  • Experience of WFM systems
  • Resilient, able to work effectively under pressure, manage a diverse and competing workload ensuring deadlines are met

Job Details:

Company: Selfridges

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

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