
Website Sephora
Job Description:
As our Sales and Service Leader, you’re a key team member who inspires and leads by example. You will support all aspects of sales and service related initiatives including paid services, events, classes, cash handling and training in your store.
Job Responsibilities:
- Understand store goals and opportunities and support the team to meet these goals.
- Effectively execute and implement all company initiatives in a timely manner
- Operating with energy and passion, you will help make a beautiful first impression through ensuring the store is kept sparkling, services are exceptional, and all feel safe and welcome
- Use Sephora’s tools to measure KPIs and propose action plans to elevate client experience.
- Supporting Store Success You will drive results by monitoring and analysing data, coaching the team, and making good and timely decisions to take the organization forward.
- Creating Amazing Customer Experiences Through excellent client focus, you will help ensure that the team is motivated to create a memorable experience for our customers.
- Support brand partners and manage the planning and execution of events, services and classes.
- Coach Beauty Advisors when they engage clients about our loyalty programs.
Job Requirements:
- A passion for client service and love working with people
- Strong communication skills, ability to multitask, and comfortability with computer/store systems
- Experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed
- Prior equivalent work experience, preferably in retail/service industry
- Excellent organizational, analytical, and leadership skills
Job Details:
Company: Sephora
Vacancy Type: Full Time
Job Location: Fort Lauderdale, FL, US
Application Deadline: N/A
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