
Website Target
Job Description:
Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.
Job Responsibilities:
- See total store operations through the lens of the guest, establish consistent routines and lead the team to ensure departments are zoned, in-stock, signed and labeled appropriately, setting the store up for success the next day
- All other duties based on business needs
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
- Understand your role in sales growth and how each area contributes to and impacts total store profitability
- Use business planning tools to share priorities and business updates with store leadership
- Expect and enable team members to stay up-to-date on relevant trends and products
- Establish clear goals and expectations and hold team members accountable to expectations; partner with leaders as needed to share performance feedback
- Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs and leadership meetings as connection points
- Take action to achieve performance goals
- Evaluate and recommend candidates for open positions and develop a guest-centric team
- Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director to deliver business results and store sales goals while prioritizing the guest experience
- Address store needs (emergency, regulatory visits, etc.)
- Lead team onboarding and learning and help close skill gaps through development, coaching and team member interactions
- As a key carrier, follow all safe and secure training and processes
- Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
Job Requirements:
- Previous retail experience preferred, but not required
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Lead and hold others accountable
- Learn and adapt to current technology needs
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude
- Effective communication skills
Job Details:
Company: Target
Vacancy Type: Full Time
Job Location: Shreveport, LA, US
Application Deadline: N/A
careers-trivia.com