Target Employment – Specialty Sales Team Leader

Job Description:

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that cares, grows, and wins together. A team that is inclusive, makes connections and brings their passion and pride to all that they do. Your passion for the latest trends will come to life when you lead a team to actively engage with every guest in each of the specialized businesses.

Job Responsibilities:

• Lead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactions
• Ensure your team is ready to engage with all guests by modeling active selling techniques and practicing active selling scenarios to help them grow confidence in their active selling capabilities
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
• Provide service and a shopping experience that meets the needs of the guest in all areas including clearance
• If applicable, as a key carrier, follow all safe and secure training and processes
• Establish clear goals and expectations and hold team members accountable to expectations
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
• Lead a team of consultants who are knowledgeable and passionate about A&A, Beauty and Electronics who stay current on brands, trends and promotions in each department
• Encourage guests to shop with confidence in specialty departments by creating inspiring visual moments and by ensuring product is organized, signed correctly and merchandised to support seasonal trends
• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including planning merchandising, pricing workload, transitions, revisions, sales plans, events and promotions
• Evaluate and recommend candidates for open positions and develop a guest-centric team
• Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
• Lead A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests

Job Requirements:

• Knowledge of guest service fundamentals and experience building a guest first culture on your team
• High school diploma or equivalent
• Lead and hold others accountable
• Ability to lead multiple specialty businesses, balancing team member expertise and effectively leading teams in each department
• Welcoming and helpful attitude
• Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
• Work independently and as part of a team
• Previous retail experience preferred, but not required
• Effective communication skills
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
• Must be at least 18 years of age or older

Job Details:

Company: Target

Vacancy Type:  Full Time

Job Location: Iowa City, IA, US

Application Deadline: N/A

Apply Here

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