Wednesday , December 6 2023

Team Leader – URDU SPEAKER Current Opportunities

Website Bayut

Job Description:

We are a fast-moving company with great potential for growth, so the possibilities are countless. But let us be clear from the get-go: terms like ‘coasting along’ and ‘getting by’ don’t exist in our vocabulary. Our question to you is, are you willing to sit behind a desk somewhere and let time fly by or are you one of those people who know that you will make a difference? Come join us and help shape yours and the company’s future.

Job Responsibilities:

  • Take ownership of the department and the different functions with-in it. Maintain an orderly workflow according to the priorities.
  • Take ownership of client issues and follow problems through to resolution.
  • Coordinate and give feed back to the concerned departments on client complaints. Maintain working relationship with all concerned departments.
  • Keep accurate records and documents of customer support actions and discussions.
  • Analyze statistics & data and compile accurate reports
  • Mentor and develop customer support team and nurture an environment where they can excel through encouragement and empowerment.

Job Requirements:

  • Strong communication and follow-up skills
  • Advance troubleshooting and multi-tasking skills
  • Strong Managerial and leadership skills
  • Bachelor’s Degree in IT or MIS.
  • Positive and professional attitude and ability to thrive in a fast paced, growing business

Qualification & Experience:

  • 4-5 years experience from an e-commerce background
  • Experience in providing customer services support with a technical background.

Job Details:

Company: Bayut

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here