Job Description: The Tesla Field Technical Specialist position requires someone who is flexible, proactive, highly organized, and hard working. Individuals should have a passion for and understanding of electric vehicles and Tesla’s mission. Must have outstanding technical, communication, presentation, and organizational skills, while demonstrating a positive and professional approach. Job Responsibilities: Intercept and resolve technical escalations that would normally need to be resolved by specialized Service Engineers. Report critical issues and help create potential improvements with Engineering Responds to situations where service technicians or product support has failed to isolate or fix an issue Work directly with the field to reduce and eliminate systemic technical causes of vehicles aging in service. Create, edit, and improve technical articles and other service reference systems at Tesla. Experience and ability to generate field reports of a technical or operational nature. Engage in technical training and coaching to the field by providing the latest diagnosis product changes and information. Job Requirements: Experience in diagnosing hardware and software systems. Previous roles performing field or remote support of complex software or hardware, like in the role of a field or remote application engineer, is extremely beneficial. Experience with Python, C/C++ or an equivalent scripting language are a distinct advantage. Automotive Service Technician background required. Experience using Linux based operating systems are required. Degree or Certificate from a University/College program in Automotive Technology or the equivalent in experience, as well as evidence of exceptional ability. Ability to solve unique software and hardware problems which may not have been encountered before. Understanding and application of electronics and electrical theory required. Job Details: Company: Tesla Vacancy Type: Full Time Job Location: Vancouver, British Columbia, CA Application Deadline: N/A Apply Here careers-trivia.com
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