Job Description: Tesla is currently seeking a highly technical Desktop Support Technician to join our team. The IT Services position within the IT Operations team will be on the front lines of Tesla’s IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support the systems, and assist with the day-to-day operations for Tesla’s global IT infrastructure to provide for the growth of Tesla’s initiatives. Job Responsibilities: Provide onsite and remote support for Tesla organization, responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers and networking intermediate knowledge of computer applications Working with Backups, Active Directory, Exchange, and Windows server environments Working with ECM, Imaging, packaging, scripting – Python or PowerShell Working with enterprise remote imaging and administrative tools including SCCM, JAMF Maintaining and working with wireless technologies, LAN, VPN, DSL Create, edit, and improve technical articles and other procedures for systems at Tesla Job Requirements: Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Minimum of 4 years of experience with desktop support experience AS or BS degree in information technology, computer science, etc. is preferred Excellent customer service skills, strong attention to details with excellent follow up is preferred Job Details: Company: Tesla Vacancy Type: Full Time Job Location: Barrie, Ontario, CA Application Deadline: N/A Apply Here careers-trivia.com
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