Monday , May 20 2024

Tesla Internship – Tesla Advisor Dartford

Website Tesla

Job Description:

You have relentless determination to succeed and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

Job Responsibilities:

  • Offering an excellent customer experience throughout the process
  • Promptly and accurately respond to all inbound customer solicitations through all mediums (including calls, emails, SMS, chat, virtual consultation, etc.)
  • Utilize existing customer relationship management tools to track and manage customers in the pipeline
  • Partner with business sales team to handoff potential business sales opportunities as identified by inbound business customers orders
  • Follow customer-facing Tesla standards (e.g. Tesla uniform/ dress code, maintain presentable showroom)
  • Creating and developing sales opportunities and new orders
  • Proactively address all customer queries and escalate the critical ones
  • Scheduling test drives to help our customers experience the product, and promptly following up with them
  • Maintaining a healthy/current pipeline with frequent customer follow-ups
  • Prepare, stage, and charge customer vehicles in advance of their scheduled delivery
  • Execute necessary pre-delivery activities to enable smooth deliveries and high customer satisfaction scores, in partnership with Operations team
  • Perform on-site deliveries as needed
  • Ensure readiness of fleet cars at any given time and have an overview of resources available
  • Greet/receive customers at your location and deeply understand their needs in order to properly advise/guide them through the buying process

Job Requirements:

  • Have the required language skills if required by our local markets
  • Able to communicate, read, and write effectively in the English language on all levels
  • Positivity, enthusiasm and a passion towards the mission of Tesla.
  • Ability to effectively handle multiple priorities, organize workload, and meet deadlines
  • Ability to thrive in a team-based environment and achieve common goals
  • Experience in providing excellent customer service in a fast-paced environment.
  • Must have and continue to maintain a valid and safe driving record
  • Capable of working autonomously as well as in a team.
  • Good knowledge of MS Office
  • Must have had a valid driver’s license for minimum of 2 years
  • Resilience, adaptability and a constant desire to develop
  • Great problem solving skills, and strong ability to take initiative and be proactive.
  • Confident in learning and adapting to multiple technologies.
  • Confident in creating great conversations and relationships tailored to the customers’ need.

Job Details:

Company: Tesla

Vacancy Type: Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here