Tesla UK Careers – Operations Specialist

Job Description:

As the Operations Specialist on the Sales and Delivery team, you will keep our sales and deliveries running with high speed and efficiency. You will be responsible for the behind the scenes activities that support vehicle sales and deliveries in your market across both new and used cars.

Job Responsibilities:

• Delivery operations
• Manage day-to-day operations, whilst recommending and driving necessary process improvements
• Management of internal and external correspondence
• Internal customer resolutions procedures
• Show flexibility to support the different needs of the business in relation to the sale and delivery of new vehicles on an ad-hoc basis
• Vehicle registration and ownership transfer
• Foster and maintain a rapport with local Sales and Delivery teams
• Purchase orders
• Audit pricing and manage inventory brochure to ensure correct vehicle assortment is available per market
• Order operations
• Financing processes including finance applications or document collection
• Support with escalation when required, assuring customer satisfaction and operations readiness are secure
• Vehicle refurbishment
• Collections
• Reviewing documentation for accuracy and completion
• Constantly search for ways to optimize, reduce or eliminate unnecessary tasks
• Ensure all internal processes are compliant and report any potential irregularities
• Test and check listing of vehicles and escalate any issues relating to pricing or presentation
• Trade-In
• Fleet management.

Job Requirements:

• Ability to thrive in a team-based environment and achieve common goals
• Full driving license
• Administrative, automotive experience preferred
• Ability to effectively handle multiple priorities, organize workload, and meet deadlines
• Have the required language skills if required by our local markets
• Great problem solving skills, and strong ability to take initiative and be proactive.
• Confident in learning and adapting to multiple technologies.
• Positivity, enthusiasm and a passion towards the mission of Tesla.
• Able to communicate, read, and write effectively in the English language on all levels
• Good knowledge of MS Office.

Job Details:

Company: Tesla

Vacancy Type: Full Time

Job Location: Bristol, England, UK

Application Deadline: N/A

Apply Here

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