Sunday , May 19 2024

Tesla Hiring – Desktop Support Technician

Website Tesla

Job Description:

Tesla is currently seeking a highly technical Desktop Support Technician to join our team in San Jose, CA. The IT Services position within the IT Operations team will be on the front lines of Tesla’s IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support the systems, and assist with the day-to-day operations for Tesla’s global IT infrastructure to provide for the growth of Tesla’s initiatives.

Job Responsibilities:

  • Create, edit, and improve technical articles and other procedures for systems at Tesla
  • Working with the team lead, elevated set of permissions to address more challenging work within active directory, office 365
  • Working with Backups, Active Directory, Exchange, and Windows server environments
  • Working with ECM, Imaging, packaging, scripting – Python or PowerShell
  • Provide onsite and remote support for Tesla organization, responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers and networking intermediate knowledge of computer applications
  • Maintaining and working with wireless technologies, LAN, VPN, DSL
  • Supporting senior level executives on a daily basis
  • Working with enterprise remote imaging and administrative tools including SCCM, JAMF

Job Requirements:

  • AS or BS degree in information technology, computer science, etc. is preferred
  • Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred
  • Excellent customer service skills, strong attention to details with excellent follow up is preferred
  • Minimum of 4 years of experience with desktop support experience

Job Details:

Company: Tesla

Vacancy Type: Full Time

Job Location: San Jose, CA, US

Application Deadline: N/A

Apply Here