Job Description: Tesla’s Service Shop Supervisors are the leaders of our service shop floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency in our service centers. Job Responsibilities: Monitor to ensure that all employees comply with safety regulations and the service center's safety program. Lead, coach and develop a highly engaged team of technicians Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet service needs and to ensure vacation and other time off consistent with company policies. Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality. Partner with Service Manager and other key stakeholders to establish targets for quality, speed and cost in line with customer and business needs Job Requirements: Ability to lead group root cause problem solving activities and rapidly develop countermeasures Able to manage multiple tasks with competing priorities, establish and achieve goals. Associates or B.S. degree or equivalent preferred. Prior leadership experience in a service-focused industry preferred. Automotive expertise not required. Excellent interpersonal and communication skills. Able to effectively interact with customers as required Ability to meet deadlines and be accountable for quality / quantity. Job Details: Company: Tesla Vacancy Type: Full Time Job Location: Pittsburgh, PA, US Application Deadline: N/A Apply Here careers-trivia.com
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