Job Description: The Network Quality of Service (QoS) team is a team that monitors, troubleshoots, and finds solutions to instances of poor video quality. You will use home-grown tooling to aggregate, query, and visualize video quality metrics as reported by client video players. Through your knowledge of internet routing, BGP routing policy, and our proprietary video distribution system, you will work with other internal teams and external ISP partners to pinpoint, and route traffic around, problematic areas of the internet with the goal of improving video quality to our customers. Job Responsibilities: Track video quality on a per-network basis and engage engineers from other ISPs and internal teams to troubleshoot and diagnose video quality problems Collaborate with engineering teams on design proposals, projects, automation, incident response, and troubleshooting of the video distribution system Create network diagrams, technical specifications, and standard operating procedures Write detailed documentation of troubleshooting methodologies and investigation analysis Propose and implement BGP route policy changes to modify traffic flow in/out of the Twitch/Amazon IVS network Work on a global backbone, including operational support and capacity planning Job Requirements: Comfortable working in a globally distributed organization across time zones Willing to constantly raise the bar of engineering and operational practices across the organization 1+ year experience with common protocols and concepts like TCP/IP, UDP, DNS, DHCP, IPv6, Anycast routing Experience with Cisco IOS-XR, Arista EOS 1+ year experience configuring, operating and troubleshooting protocols such as BGP, OSPF, BFD Excellent and professional communication skills, both verbal and written Job Details: Company: Twitch Vacancy Type: Full Time Job Location: Seattle, WA, US Application Deadline: N/A Apply Here careers-trivia.com
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