Victoria Secret Employment – Selling Associate

Job Description:

The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Job Responsibilities:

• Executes floorset proficiently
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• When assigned to processing and replenishment:
• Builds customer loyalty by opening Victoria’s Secret Angel Cards (US only) and through customer email and phone capture
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Understands and adheres to brand standards
• Proactively engages with customers, reads cues and responds effectively
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• When assigned to floorset activity:
• Converting returns, offers and other promotions into larger sales
• Provides customers with the perfect bra fit by asking effective questions
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Drives store sales and growth by personally selling to customers
• Recovers cash wrap selling zone and “go-backs”

Job Requirements:

• Proven ability to meet or exceed goals preferred
• Demonstrates a sense of urgency
• Has a healthy, competitive spirit, while maintaining a team focus
• Pursues opportunities to take on more responsibility
• Exhibits an authentic desire to exceed the customer’s expectations
• Is resilient and bounces back quickly from setbacks
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours.

Job Details:

Company: Victoria’s Secret

Vacancy Type: Part Time

Job Location: Phoenix, AZ, US

Application Deadline: N/A

Apply Here

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