Job Description: The Venue Services Coordinator, Bondi Pavilion manages a small team of staff to ensure effective delivery of the technical, front of house, marketing and ticketing functions for Bondi Pavilion. The role maintains key internal and external relationships to provide exceptional customer service and ensure the venue is safe and welcoming for all users. Job Responsibilities: Utilise the venue booking system to ensure all event requirements are accurate and up to date and appropriate fees and charges are captured. Monitor the annual operational budget ensuring expenditure is within agreed limits. Support the Venue Manager in the development and implementation of plans to maximise revenue opportunities and usage by a wide range of commercial and community clients and Council programs. Develop and lead a high performing team to plan and deliver a range of programmed activities across Bondi Pavilion including coordination of technical, front of house, marketing and ticketing services, and other Council venues as required. Act as a key point of contact for internal venue users and other hirers, facilitate production meetings, develop event schedules and briefings to oversee the successful planning and running of a wide range of events, including theatre productions and live music. Work closely with the Venue Operations Coordinator and Welcome Centre team to plan and deliver high quality experiences for a wide range of hirers, customers and audiences. Act as administrator and a point of contact for the venue’s ticketing platform ensuring system is fit for purpose and appropriately utilised. Job Requirements: Appropriate tertiary or other qualifications or equivalent experience in production management, event management or venue management related fields Demonstrated knowledge of and experience in production and event management and the coordination of related operational activities including technical, front of house, ticketing and marketing service functions Exceptional customer service orientation A positive and collaborate working style Excellent interpersonal, verbal and written communication skills Excellent problem solving and negotiation skills, with the ability to facilitate complex situations to a positive outcome Demonstrated organisational capability, able to manage numerous tasks simultaneously and plan for and meet deadlines Ability and willingness to work outside standard office hours, including weekends, with time Position Description – Venue Services Coordinator, Bondi Pavilion Page 3 of 4 in lieu provisions applying Job Details: Company: Waverley Council Vacancy Type: Full Time Job Location: Waverley, New South Wales, AU Application Deadline: N/A Apply Here careers-trivia.com
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