Friday , September 29 2023

Whole Foods Market Careers in Houston – Culinary Department Team Trainer

Website Whole Foods Market

Job Description:

In addition to primary team duties, the Team Trainer supports Team Leadership to organize the training for all new and existing Team Members. Ensures the high-quality, timely completion of New Member Orientation (NMO) for New Members, and supports Global, Regional, and department-specific training, including Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service. Acts as a role model, maintaining a positive image and providing customer-obsessed service.

Job Responsibilities:

  • Acts as a role model for constant food safety, sanitation procedures, and occupational safety.
  • Trains all Team Members on new products, their differentiation, sales tactics, and department placement.
  • Familiarizes themselves with the Team Trainer Playbook and maintains engagement with all communication platforms.
  • Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market’s learning systems.
  • Coordinates with Team Leaders and store Team Member Services Generalists to schedule New Member training during their first five shifts.
  • Works within training deadlines and goals.
  • Consistently practices and models proper care, use, and maintenance of all team equipment and PPE.
  • Ensures new and ongoing store and team training programs are successfully delivered and completed.
  • Attends Team Trainer meetings, as scheduled.
  • Coordinates with New Members, Team Leadership, and Team Member Services Generalists on the timely completion of NMO, regularly communicating status toward completion.
  • Completes Team Trainer Certification and other assigned training.
  • Trains all Team Members on customer service standards and looks for opportunities to provide timely feedback

Job Requirements:

  • Strong communication skills and willingness to work as part of a team.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Understanding of and compliance with Whole Foods Market’s quality goals.
  • Ability to work in wet and/or cold environments.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Passion for high-quality foods and the mission of Whole Foods Market.
  • Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
  • Exposure to FDA approved cleaning chemicals.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Must be able to lift 50 pounds.
  • Hand use: single grasping, fine manipulation pushing, and pulling.

Job Details:

Company: Whole Foods Market

Vacancy Type:  Part Time

Job Location: Houston, TX, US

Application Deadline: N/A

Apply Here