Sunday , October 1 2023

Wholefoods Careers – Store Support Associate Team Leader

Website Whole Foods Market

Job Description:

Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities:

  • Sets and achieves the highest standards of retail execution.
  • Functions as point person and departmental person in charge in absence of Team Leader.
  • Provides timely, thorough, and thoughtful performance evaluations.
  • Works with Team Leader to resolve team concerns or issues.
  • Evaluates and documents Team Member work performance.
  • Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Sets and achieves the highest standards of retail execution.
  • Consistently communicates and models WFM vision and goals.
  • Works with Team Leader to achieve cost, margin, expense and labor targets.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
  • Follows through on all customer questions and requests; resolves concerns as needed.
  • Consistently communicates and models WFM vision and goals.
  • Models and delivers outstanding customer service.

Job Requirements:

  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
  • Desire to coach and mentor others for growth.
  • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
  • Proficiency with email, Microsoft Office, and operations-related applications.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Ability to work in a wet and cold environment.
  • Product knowledge.
  • Exposure to FDA approved cleaning chemicals.
  • Capable of teaching others in a positive and constructive manner.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Must be able to lift 50 pounds.
  • Demonstrates advanced product knowledge, maintains awareness of new products.
  • Growth mindset towards greater responsibility and ownership.

Job Details:

Company: Whole Foods Market

Vacancy Type:  Part Time

Job Location: Las Vegas, NV, US

Application Deadline: N/A

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