WHSmith Job Application – Sales Assistant

Job Description:

As Team Leader you’ll be responsible for driving sales, inspiring the teams and making sure every customer has a brilliant experience. That isn’t always easy in locations such as hospitals, so you’ll need to thrive on pressure. A role model for the team, you’ll show junior team members how it’s done. Tenacity, drive and good people management will go a very long way. With all this to think about, we make sure that there’s plenty of support available.

Job Responsibilities:

• Approaching customers that may require assistance if you are on the shop floor
• Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms
• Some roles will involve pushing loaded trolleys of stock for long distances.
• To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with
• Working on tills accurately and efficiently, to provide a positive customer experience
• Demonstrate good product knowledge to customers on key promotions and offers
• Targeted on having appropriate Till Point Conversations with every customer to add on sales and increase the average transaction value
• Carry out stock replenishment, ensuring all areas of the store remain tidy
• Working as an active member of the team, supporting colleagues in all tasks.

Job Requirements:

• A ‘can do’ attitude who values being part of a successful team
• Experience gained within a food retail/hospitality environment is preferred
• Strong communication skills and ability to participate as a key team member.
• Previous customer service experience is essential
• Flexibility towards working hours (shifts to cover Monday to Sunday, covering hours from 6am up to 9pm)
• Confident approach towards maximising sales opportunities

Job Details:

Company: WHSmith

Vacancy Type:  Full Time

Job Location: Edinburgh, Scotland, UK

Application Deadline: N/A

Apply Here

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